常用禮儀英語口語
職場上,禮儀口語是非常重要的,會好的禮儀口語會加深別人對你的印象,下面由小編為大家整理的常用禮儀英語口語,希望可以幫到大家!
接待禮儀、常用英語
1) 有外賓來訪時,首先應該了解對方的車次,航班,安排以及客人身份。
2) 我們作為主人,去接外賓時,應提前到達機場或車站等待,絕不能讓客人久等。因為客人來時,看到有人迎接,心里必定高興,反之,則會留下心中陰影,事后無論怎樣解釋,都難以抹去這種失職和不守信譽的.印象。
3) 車抵達時,迎上前開門,莫慌,面帶微笑,等領導先說話,然后再進行自我介紹,同時記得要先對客人說“一路辛苦了”之類的話。
4) 接待方應提前準備好外賓的住宿以及行程,并打印一些資料給外賓,如地圖,景點。
5) 一般情況下,我們會負責講解校園,所以要對校園有熟悉的了解(包括中英文),這樣才能做好接待工作。下面有系列資料。
接待時注意事項:
1) 送名片時,雙手敬上。接名片后,真看或假裝看一會。
2) 當客人閑置時,提供水或飲料。
3) 在走廊走法:在客人二三步之前,讓客人走內側,為了安全。
4) 上樓梯,客人前,接待后。下樓梯,接待前,客人后,為了安全。
5) 坐電梯,接待先進,客人先出。
6) 研究一下茶道
7) 交談距離:別太近,尤其是和美國人。1米左右,不要面對面,30度角。想坐他們旁邊,要先問問“May I sit here?”
8) 握手:男女之間,女人先伸手;長幼之間,長者先伸手;上下級之間,上級先伸手;賓主之間,主任先伸手。對于愛出汗的人,最好隨身帶紙巾,握手前先擦擦,因為誰也不想握一個粘糊糊的手。
9) 美國人喜歡直呼其名,不用加先生,夫人之類的。
10) 與美國人交談,莫問私事。由于文化原因,有些問題是他們所忌諱的。不要問年齡,婚姻,收入,信仰等,
也不要問;“你這個衣服多少錢呀?”, 這樣會遭人厭惡。
11) 對美國人多說“Please” “Thank you” “Sorry” “Can I help you” 這樣的話,因為這些在美國
很普遍,隨處可聞?人曰虼驀娞,就要說“Sorry”。
12) 陪車時,客人坐在后排右側,主人坐在后排左側,翻譯坐在前排。上車時,不要從一個門上,從兩邊上。 例句:
1: Hey, Joe, it's nice to meet you,my name is Michael, and I'm a student assistant in Shawn's office. (首次見面用meet,若以前見過,則用see)
2: Oh, nice to meet you too.
1: Welcome to China, and welcome to CUZ. Is this your first time here?
2: Yes/No, I've been XXX
1:Oh, but don't worry, I think you'll love this place. /Oh, that's a great place!
1:Now I'd like to give you a brief introduction about our campus. First, I'd like to show you around
our library, which is really marvelous.
常用短句:
Fort Hays State University
a) Thanks, it's my pleasure.
b) I'm sorry, it's my fault.
c) Sorry to have kept you waiting.
d) This way, please.
e) Turn left, turn right.
f) It's over there, near the gate, near the main entrance.
g) Forget it.
h) Be careful/Watch out!
i) Certainly/Of course.
j) Is this your baggage? May I take it for you?
k) What would you like to drink? Coffee or tea?
l) Do you want some tea or water?
m) How about some barbecue? (How about與What about幾乎通用,只有細微差別)
n) Cheers! To our friendship/future.
o) I'm sorry, I didn't hear you. What did you say?
p) No Problem!
q) You use chopsticks so well, where did you learn it?
r) What a beautiful place!
s) I feel the same way/I'm the same way.
t) Nice talking to you.
u) Before you leave, let's take a pic together.
v) I hope to see you again
w) Take Care/Bon Voyage/All the Best!
x) I wish you a good journey
辦公禮儀英語
1. Never Unplug a Device on Charge
It may sometimes be a scramble to find a socket to juice up your dying gadgetry, but the "first come, first served" rule stands fast in this area. You must never unplug another device that's on charge without first checking that it's okay to do so.
Always, always, always ask —and if you can't find device's owner, then walk away and find another outlet. For all you know, the gadget's owner might be about to head into a vitally important meeting or call and need all the juice they can get.
2. Don't Wear Headphones Away From Your Desk
Does your company allows its employees to work with headphones on? Plugging into music can be a great way to concentrate and block out the noise and distractions of a busy work environment, but be sure to take them off every time you leave your seat. Even if you want to try and maintain your level of concentration, don't be tempted to wear headphones in communal areas, it can be perceived as anti-social, and downright rude.
3. Don't Use Someone Else's Computer
It's easy to think all equipment is company property and fair game for use, but this does not extend to computers and laptops. You should never use someone else's PC, even if it is just for a super-quick fact check. Most people are pretty possessive about their PCs and view unauthorized use as an intrusion of their privacy.
4. Don't Forget to Refill Supplies
Be a good neighbor when it comes to office equipment. If you use the last of the photocopier paper, refill it. Return gadgets fully charged. Put a new pot of coffee on if you have the last cup. Report inevitable printer errors to someone who can fix the issue. Don't walk away from an issue, even if you're mega-busy and think no one noticed that you were the last person to use it.
5. Put Your Phone on Silent at All Times
Even if it's office policy to allow personal calls on your mobile phone, we strongly suggest switching your phone to silent every single time you enter the office. You may only get personal calls on occasion, but you can bet the times you do either someone important will be walking past or you'll have left your phone unattended at your desk while everyone else hears it ring. Also, your novelty alert tones might amuse you, but can seriously grate on the nerves of nearby colleagues. Don't be that person.
6. Limit Laptop Activity in Meetings
While it's commonplace to take your laptop into meetings, try and be disciplined about what you do with it. Although it's tempting to carry on working, check mail, IM or even browse during meetings, you should limit this kind of activity out of politeness. If no one can see your screen, you may think that tapping away on the keyboard could be interpreted as taking notes, but it will be fairly obvious to anyone else present that your attention is away from the room.
7. Don't Be an IM Nuisance
Instant messaging is a really useful tool, but it's easy to misuse and this can be a real source of annoyance. We'd hope it goes without saying to respect someone's "busy" status, but there are other issues to consider too. Only inter-office IM someone with a query that can be resolved within a few brief responses. If the conversation is going to be longer than that, get up and speak to them in person or pick up the phone.
8. Don't Be a Screen Smearer
Finally, this may seem like a small thing to pick up on, but we promise you it's a huge source of annoyance for many. Don't be a screen smearer. We're obviously not talking about touch screens here, but monitors and laptop displays. Some people really dislike it when you put fingerprints on their screens. While it's easy to do if you're trying to make a point or explain something, try not to touch other people's screens and definitely don't touch any screen if you've got dirty fingers.
美國禮儀
(1) social etiquette
Americans in the way of getting along with people, has four main features as follows.
First, easy-going, friendly and easy to approach.
Second, warm and cheerful, not to stick at trifles.
Third, Ayutthaya deep love, humor.
Fourth, self-esteem strong emulative heart is heavy.
(2) dress etiquette
On the whole, Americans are not very particular about their clothes. Advocating natural, preference for loose, pay attention to the shape, reflecting personality, is the basic characteristics of Americans dressed. When dealing with Americans, should pay attention to each other in the dress of the following pay attention to, so as not to let each other have a bad impression.
First, Americans pay great attention to the neatness of Italian clothing.
Second, when visiting Americans, into the door, must take off the hat and coat, Americans think this is a courtesy.
Third Americans attach great importance to dress details.
Fourth, in the United States, it is better for women to wear black leather skirts.
Fifth, in the United States, a woman if the man casually in front off your shoes, or touch the hem of your skirt, often give rise to suspicion of intentionally luring each other.
Sixth, wearing pajamas, slippers, receiving visitors, or in this dress out, will be considered impolite by americans.
Seventh, Americans believe that access to public places of gaudy, or make-up makeup before the public in a public occasion, not only will be considered as a lack of education, but also may feel suspicious "identity".
Eighth, people who still wear sunglasses in the room are often regarded by Americans as "people who can't see the sun"".
(3) dining etiquette;
There are mainly six Americans eat them:
First, do not allow meals to make a noise.
Secondly, it is not allowed to take food for others.
Third, smoking is not allowed.
Fourth, do not allow others to quanjiu.
Fifth, not allowed to publicly strip.
Six, do not allow discussion of disgusting things.
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