和美國客戶打電話最常用的商務(wù)英語句子
和美國客戶交流經(jīng)常要打越洋電話,很多職場人士在和外國人打電話時都不知道該如何應(yīng)對各種情況。下面這些英語回答是和美國客戶打電話時經(jīng)常用到的,各種情況都包括,來看看吧。
打電話進來:
Is Yang there? (最常用)
Is Yang around? (次常用)
Hello, May I speak to Yang please?
Hello, Can I talk to Yang please?
如果正是本人:
This is he. (男的`)
This is she.(女的)
This is Kun-Lin ( 你的名字) speaking.
You are speaking to him. (her)
You are talking to him.
如果是別人:
Hold on. (最常見)
I'll get him, Hold on please.
Hold on, let me see if he is here.
One moment please.
如果他正好不在:
No, He is out. (最常見)
No, He is not here. May I take a message?
No, He is not in.
No, He is not available.
No, He just went out, he will be back in 30 minutes.
如果他要找的人不在:
Do you know when he will be back?
Do you know where he is going?
Do you know where I can reach him?
Do you know his office number? (or work place number)
回答:
No, I am sorry, I don't know! (50%)
I have no idea. (49%)
Yes, his number is 404-123-4567.
如果要留言:
May I leave a message?
回答:
Sure, go ahead.
Hold on, let me get a pencil and paper.
打錯電話:
Is this Wachovia Bank?
回答:
No, I am afraid you have the wrong number.
What number did you dial?
What number are you calling?
結(jié)束對話:
Thank you, have a good day.
聽不清楚時:
Pardon?
Excuse me?
I am sorry?
Say again?
Say what?
Come again?
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