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酒店英語(yǔ)情景對(duì)話匯總
引導(dǎo)語(yǔ)：每個(gè)行業(yè)都有自己獨(dú)特的行業(yè)語(yǔ)言，下面就讓小編帶大家來(lái)看看酒店的行業(yè)英語(yǔ)是怎樣的吧。
情景一：酒店顧客請(qǐng)服務(wù)人員幫忙送洗衣服
服務(wù)員:
Can I help you?
您需要幫忙嗎?
比爾:
I have some laundry to be done.
我有些衣服需要洗
服務(wù)員:
Certainly，sir. Could you fill out the laundry form.please?
好的.先生.請(qǐng)您添一下這個(gè)單子.
比爾:
May I use your pen?
我能用一下你的筆嗎?
服務(wù)員:
Sure.Here you are.
當(dāng)然.給您
比爾:
Thanks. Oh.I don't want these shirts starched.
謝謝.對(duì)了.這些襯衫不需要漿的.
服務(wù)員:
No starch. I understand.sir.
不漿.我了解.先生.
比爾:
When will they be ready?
什么時(shí)候能洗好?
服務(wù)員:
We will deliver them tomorrow evening around 6.
明天晚上六點(diǎn)左右我會(huì)給您送去
比爾:
Fine, Thanks a lot.
好的.謝謝
情景二：酒店保潔詢(xún)問(wèn)能否打掃房間
服務(wù)員:
Housekeeping. May I come in?
客房服務(wù).可以進(jìn)來(lái)嗎?
莉莉:
Yes, please.
請(qǐng)進(jìn).
服務(wù)員:
When would you like me to do your room, madam?
您要我什么時(shí)間來(lái)給你打掃房間呢.女士?
莉莉:
You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?
如果您愿意.現(xiàn)在就可以打掃.我正想下去吃早飯呢.你進(jìn)來(lái)了.在打掃前.能不能先幫個(gè)忙?
服務(wù)員:
Yes, what is it?
好的.什么事?
莉莉:
I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.
我想請(qǐng)你給我拿一瓶開(kāi)水來(lái).早飯后我需要熱水喝藥.
服務(wù)員:
I'm sorry that your flask is empty. I'll go and get you another full one at once.
很抱歉您的水壺空了.我馬上去給您拿一瓶滿(mǎn)的來(lái).
莉莉:
Thank you.
謝謝.
情景三：入住酒店時(shí)與侍者的對(duì)話
Bell boy:
Good morning sir ,welcome to The ritz-carlton Shanghai!
早上好，歡迎來(lái)到上海麗思 卡爾頓酒店
Guest:
Good morning,How are you?
早上好，你好嗎?
Bell boy:
Pretty good,How many pieces of luggage do you have?
非常好!請(qǐng)問(wèn)您有幾件行李呢?
Guest:
Just one behind in the taxi!
就是出租車(chē)后面的一件!
Bell boy:
Have you made a reservation ,sir?
請(qǐng)問(wèn)您有預(yù)定嗎?
Guest:
Absolutely!
沒(méi)錯(cuò)!
Bell boy:
This way sir! I will show you to the reception.
這邊請(qǐng)先生，我?guī)デ芭_(tái)辦理入住!
情景四：接線生告訴客人來(lái)酒店的乘車(chē)路線
O:
Good moring,Jinjiang Hotel.May i help you?
早上好，錦江飯店。需要我?guī)兔?
G:
Yes,Could you tell me how to get to your hotel?
是的，你能告訴我怎么去酒店?
O:
Where will you be coming from,sir?
你從哪兒來(lái)的，先生?
G:
From the railway station.
從火車(chē)站來(lái)的
O:
It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.
大約20分鐘的行程，如果你愿意可以在這里做20號(hào)巴士。
G:
Good,thank you.
好的，謝謝你。
O:
You are welcome,sir.We look forward to serving you.
歡迎您先生。我們期待你的光臨。
情景五：與客人仔細(xì)核對(duì)賬單
C:
Good morning,sir.Can i help you?
早上好，需要我?guī)兔?
G:
I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.
我想支付我的酒店賬單，我的名字是哈里卡彭特909室。
C:
Just a moment please,Mr.Carpenter...Sorry to have kept you waiting,Here's your bill.The total is RMB 4050 Yuan,including 15 percent surcharge.
請(qǐng)稍等。。。對(duì)不起讓你久等了。這是您的賬單共4050元，其中包括15%的附加費(fèi)。
G:
What!4050 Yuan!Is there a mistake?
什么!4050元!是否有錯(cuò)誤?
C:
Please examine the bill carefully and see if there's any mistake.
請(qǐng)檢查您的賬單，并仔細(xì)查看是否有任何錯(cuò)誤。
G:
Of course,I'll check it.1600 Yuan for the taxi.That's really a surprise!
好的，我看看。1600元的出租車(chē)。這真是貴的離譜!
C:
The taxi is rented either by the day or by the mile.In any case,you're expected to pay for extra hours and miles.I understand that you rented the taxi by the day,but one evening you went to see an opera,which means an extra of 100 Yuan.Your taxi charge is 500 Yuan per day.
租用的出租車(chē)無(wú)論是按天計(jì)還是按里程數(shù)計(jì).在任何情況下，你都要支付額外的時(shí)間和里程數(shù)。我知道你是按天足的，但有一天晚上你去看歌劇，這意味著要另收你100元. 您的出租車(chē)收費(fèi)是每天500元。
G:
Three times five hundred is fifteen hundred.Fifteen hundred plus 100 is 1600 Yuan.Your taxi charge is higher than i imagined it would be.
三個(gè)500是1500.加上100是1600.你們的出租車(chē)費(fèi)用超出我的預(yù)料
C:
Well,it's uniform throughout our city.
恩，這是我們城市統(tǒng)一的。
G:
It seems that i'll have to pay what you ask.I hope i'm not being ripped off.
看來(lái)我我得按你的要求付了。我希望我不是被欺騙了。
C:
Ripped off?That's out of the question in our city.Here is the invoice and money you overpaid for your deposit.
被欺騙?在我們城市里是不會(huì)有這樣的問(wèn)題的。這里是你的發(fā)票和你支付的多余的定金。
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