Merchandiser/ Merchandiser Assistant: English Translator 、 English Translator: 、 Customer Service Specialist/Assistant/Website Customer Service/Complaint specialist:
Working life:
4
Title:
Job type:
Full time
Expected Start date:
In two weeks
Expected salary:
￥4500～￥6499
Preferred working place:
Yuexiu Haizhu Tianhe
Work experience
Company"s name:
****CO., Limited Begin and end date: 2012-12-2014-08
Enterprise nature:
Soly foreign funded enterprisesIndustry: Paper Making/Printing
Job Title:
Customer Service
Job description:
To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI;- To assist and back up other team members;- To provide on-the-job training to new staff;- To support migration/Kaizen;- To follow up the tasks assigned by Immediate Supervisor.
Reasons for leaving:
Company"s name:
****CO., Limited Begin and end date: 2010-07-2012-11
Enterprise nature:
Private enterprisesIndustry: Auto & Auto Components
Job Title:
merchandiser
Job description:
Start from July 2010 until November 2012，I worked as a Foreign Merchandiser in an private company .The company was devoted in car outside decoration making&saling. My major work is as following: ①.Deal with the daily emails related to foreign trade (answer inquiry, recommend new products to customers, and reflect customer’s need to the factory). ②. Follow customer’s orders, check with the production process. Confirm the delivery day and the payment with customers. ③.Classify customer’s information and make monthly report. Expand new customers and take part in Canton Fair.
Reasons for leaving:
company move addres
Educational Background
Name of School:
Nan chang University
Highest Degree:
Bachelor
Date of Graduation:
2010-07-01
Name of Major 1:
Business English
Name of Major 2:
Education experience:
Start date
End date
Education organization
Majors
Certificate
Certificate No
2006-09
2010-07
Nan chang University
English
TEM6
Language Ability
Foreign Language:
English
Level:
excellent
Chinese level:
excellent
Cantonese Level:
good
Relevant skills and abilities
1.can work under pressure;
2.Strong teamwork spirit;
3.Speak & write effectively;- Focus on customers;- Work efficiently and effectively;
4.Strong teamwork spirit & Communication skill;
5.Analyze problems/issues;- Work with high efficiency and accuracy; 6.Good sense of urgency.
①Pay attention to communicate with others, have the spirit of unity and cooperate；
②Hard-working, have strong responsibility and have the ability to finish work alone；
③Take an active part in intern；
④Give priority to Business English，be kind to others，work hard
Self-recommendation letter
From June2009 to August2009,I have an internship experience at a foreign company which was named Swift. The company located in Liwan District,Guangzhou city. The company devoted to the Cloth export. My major work was to take the foreign customers to the cloth market and placed order. I have learned many things from this internship experience. Firstly, I have learned how to respect and communicate with people. Secondly, I knew the importance of teamwork. Last but not the least, I have learned how to deal with customer’s complain and how to do my best to satisfied customer。
July 2010 to November 2010，I used to worked as a merchandiser in an automobile shop of Yiyun automobile fittings market in Guangzhou. My major work was introduce products to customers and place order.This working experience improved my ability to describe products in English . Meanwhile,it make me acquaint with the process of place order.
① Pay attention to communicate with others, have the spirit of unity and cooperate； ② Hard-working, have strong responsibility and have the ability to finish work alone.
****CO., Limited Begin and end date: 2007-01-2009-08
Enterprise nature:
Industry:
Job Title:
marketing translater
Job description:
Worked as a marketing translater for TarGet trade company,the main work is that show up the foreign client
go to marketing and the factory,when finish the order ,following up the date \quality\ material \and paymen,somtime acording client request looking for the new simple from the marketing,,ct..
Reasons for leaving:
Company"s name:
****CO., Limited Begin and end date: 2005-03-2007-12
worked as a merchandizer clerk for VoBand agency ,the main work is that received the order from client .then sent the order to factory .following up the client requested .book.payment.
Reasons for leaving:
private
Company"s name:
****CO., Limited Begin and end date: 2002-08-2004-12
Work is mainly responsible for: follow up to Office and the orders form clientand the important thing is that communicated and feedback of information between the company, production progress in the quality of goods, goods period (including jeans, printing and dyeing, embroidery, tack on beading, jeans), as well as familiar with the men"s major brands. work is received the order from client ,then arrange the orderto factory ,following up the client requested ,making invoice and packing list ,booking ,payment .
Individual words
Reasons for leaving:
private
Educational Background
Name of School:
TV of taishan
Highest Degree:
Associate
Date of Graduation:
2002-07-01
Name of Major 1:
compulsory education
Name of Major 2:
Education experience:
Start date
End date
Education organization
Majors
Certificate
Certificate No
2003-08
2004-08
feather pc
high office
4th computer
0308040
Language Ability
Foreign Language:
English
Level:
excellent
Chinese level:
perfect
Cantonese Level:
perfect
Relevant skills and abilities
Cheerful, modest, self-discipline, self-confidence, (under I).
Another: The most important is the ability, I believe I will feel that your company is the right person to the post!
Look forward to the interviews with you
I am strong adaptability, and strong sense of responsibility, diligence work, and has a good team able to skillfully operate a wide range of office software and equipment, in order to be equal modern office needs.
Familiar with the transfer, according to client’s orders required for the style, color plates to make first semlpe sent to client quotation ,write to complete the whole process of the clothes.
Self-recommendation letter
Please give me a chance, I will also you to dazzling brilliance.
The hope responds to a call for recruits profession scope
Target job
The hope responds to a call for recruits post
Target address
Hope work area, urban scope
Target salary
Anticipation wage level welfare demand，Discussing in person
To hillock time
The new post can in the long time assume the post
Working Experience
1995/08—2002/02
XXX
Industry: Apparel/Textiles/Leather Goods Administrative Department Admin Manager/Supervisor/Office Manager 1995/08—1997/08 Clerk Administrative Dept.
To distribute the government documents; sort out and file the company documents; recruit; receive the visitor. 1997/09—2002/02 Vice officer.Officer in Administrative Dept,Secretary of General Manager
1. To manage the central file, contact with the government;
2. Familiar with the register of enterprise, register of label etc;
3. Assist the General Manager to correspond with every department and receive the important visitor and customers.
4. To compile ISO9000 procedure manual and quality manual, manage and internal audit (Got the Internal Auditor certificate) 2002/07—Now Shanghai Web International Training Centre Study English
Education/Training
1991/09—1995/07
Dalian Light Industry Institute Food Sciences Bachelor
2001/03—2001/04
China Quality Certification Centre For Import And Export CommoditiesISO9001:2000 standard internal auditor training
2000/04—2000/04
China Quality Certification Centre For Import And Export CommoditiesISO9002:1994 standard internal auditor training
Certificate
2001/04
ISO9001:2000 standard internal auditor certificate
1993/07
CET4
Self-appraisal
Optimistic; Self-motivated; Strong responsibility; Good interpersonal and communication；Be able to work under great pressure; Team work spirit. Good computer skills in MS Window, MS Office.