客服專員面試自我介紹范文3篇
客服專員面試自我介紹范文(一)
本人最大的特點(diǎn)是親和力強(qiáng)，容易給人留下良好而深刻的第一印象，具有較強(qiáng)的隨機(jī)應(yīng)變能力和遇到突發(fā)情況處變不驚，保持清醒頭腦和謹(jǐn)慎工作態(tài)度的能力。獨(dú)立性強(qiáng)，誠實(shí)且有責(zé)任心。
我的座右銘是“吃得苦中苦，方為人上人”。做事認(rèn)真細(xì)致，有耐心和毅力的我，能夠換位思考和以大局為重，具有團(tuán)隊精神，且適應(yīng)環(huán)境的'能力也很強(qiáng)，具有良好的溝通能力和協(xié)調(diào)能力，具有良好的服務(wù)意識。
此外，我還有較強(qiáng)的學(xué)習(xí)創(chuàng)新能力，能夠虛心學(xué)習(xí)，不浮躁，遇到自己不熟悉的領(lǐng)域，能夠沉得下心來從頭開始學(xué)習(xí)，從基層小事做起，能夠開動腦筋。想象力豐富，喜歡運(yùn)用聯(lián)想和跳躍思維來解決學(xué)習(xí)和生活中的問題。
我的心理承受能力較強(qiáng)，能夠克服和正確緩解工作中的緊張壓力，每天保持微笑和樂觀向上的心態(tài)。
總之，我覺得自己各方面都很適合擔(dān)任客服這份工作。
客服專員面試自我介紹范文(二)
本人刻苦努力，也不缺乏活動和交際能力。
在校學(xué)習(xí)努力認(rèn)真，掌握了金融方面的知識。在金融領(lǐng)域，有扎實(shí)的理論基礎(chǔ)和實(shí)踐經(jīng)驗(yàn)，三年綜合排名第八，三年平均成績?yōu)?2.3，三年平均績點(diǎn)為3.23。組織過很多社團(tuán)活動包括話劇社、攜手就業(yè)社，曾經(jīng)做過品牌推廣一站式服務(wù)熟悉Windows2000操作系統(tǒng)和辦公軟件的使用，以及互聯(lián)網(wǎng)的基本操作。
20xx年7月—20xx年1月在xx有限公司進(jìn)行了文秘和財會方面的實(shí)習(xí)。 20xx年3月—20xx年4月在中國光大銀行電子銀行部擔(dān)任客服。負(fù)責(zé)熱線客戶服務(wù)工作(客戶建議采納，投訴處理，以及業(yè)務(wù)辦理等)，星級團(tuán)隊成員。期間在卡中心其他部門也工作過(屬于公司全能型機(jī)動團(tuán)隊成員，主要是給予其他部門提供支持)并持有公司給予的合格證書,其中有資產(chǎn)管理中心M1階段催收工作。在客戶經(jīng)營中心銷售工作，卡中心郵購負(fù)責(zé)電話訂購工作，在信貸部為電核員崗位。
希望能在貴單位任職，豐富自己各方面知識。提高能力，實(shí)現(xiàn)自己的價值。做一個貴單位不可或缺的人，而不是做貴單位可有可無的人。并懇切的希望能為貴公司貢獻(xiàn)出自己的力量。相信您的選擇和我的努力會為我們帶來雙贏的結(jié)果!
客服專員面試自我介紹范文(三)
my english name is julie. i chose julie to be my english name because my family name is zhu. i guess i'm not the first julie you have interviewed, because there are so many julies, hehe. my hometown is wuhan, so i speak hubei dialect in addition to mandarin and some cantonese.
i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!
my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a day's work in several hours. i couldn't bear the boredom of having nothing to do, so i quit.
my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services i provided.
i'm interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although i've never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards. i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. that's about all.
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