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寶潔面試經(jīng)典八大問(wèn)題
寶潔公司在中國(guó)高校招聘采用的面試評(píng)價(jià)測(cè)試方法主要是經(jīng)歷背景面談法，即根據(jù)一些既定考察方面和問(wèn)題來(lái)收集應(yīng)聘者所提供的事例，從而來(lái)考核該應(yīng)聘者的綜合素質(zhì)和能力。
寶潔的面試由8個(gè)核心問(wèn)題組成。寶潔公司招聘題號(hào)稱(chēng)由高級(jí)人力資源專(zhuān)家設(shè)計(jì),無(wú)論您如實(shí)或編造回答, 都能反應(yīng)您某一方面的能力。核心部分的題如下：
please provide concise examples that will help us better understand your capabilities.
1、Describe an instance where you set your sights on a high/demanding goal and saw it though completion. (請(qǐng)你舉1個(gè)具體的例子，說(shuō)明你是如何設(shè)定1個(gè)目標(biāo)然后達(dá)到它。)
Demanding Goal: To design a musical and dramatic show to celebrate the centennial Anniversary of Tianjin University.
The person who reaches this goal: Chairman of Tianjin University Student Union What I learned from this observation: It is not necessary for a true leader to be an expert in such or such field of his career. But he must possess the charismatic and the capacity to drive different people, who have diverged opinions, or even conflicting interests, to proceed together to the same organizational goal.
2、Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted. (請(qǐng)舉例說(shuō)明你在1項(xiàng)團(tuán)隊(duì)活動(dòng)中如何采取主動(dòng)性，并且起到領(lǐng)導(dǎo)者的作用，最終獲得你所希望的結(jié)果。)
The activity I initiated: To organize a group to sing English anthems on Christmas Eve, visit all dormitories in university and send Christmas gifts on behalf of our English Association
The desired result: To broaden the students’ horizons about Western culture.
My leading role: Combine the representatives’ suggestions with my idea and draw the decision on:
*What songs to play?
*Who could attend the choir?
*Which spots we performed on?
The result: Many students said that they felt the warmness we sent to them and they hoped we would hold such activities next Christmas.
3、Describe a situation where you had seek out relevant information, define key issues, and decide on which steps to take to get the desired results. (請(qǐng)你描述1種情形，在這種情形中你必須去尋找相關(guān)的信息，發(fā)現(xiàn)關(guān)鍵的問(wèn)題并且自己決定依照一些步驟來(lái)獲得期望的結(jié)果。)
Background: I organized the first activity after the establishment of the Management School English Association.
The desired result: To help the freshmen and the sophomores with their English while publicizing our group.
Key issue:
* What aspect of the students’ English abilities needed refining? Relevant Information:
* What kind of entertainment was popular among students and also offered chances for them to learn English most effectively?
* Which foreign teacher was suitable for this position?
* When was our member free? *Which place was convenient for most attendance?
* Other related factors, such as the availability of facilities and the layout of the spots.
4、Describe an instance where you made effective use of facts to secure the agreement of others. (請(qǐng)你舉1個(gè)例子說(shuō)明你是怎樣通過(guò)事實(shí)來(lái)履行你對(duì)他人的承諾的。)
Background: I advanced a plan to found an English Garden in collaboration with fraternal association in neighboring university.
The disagreement:
* The authority of our school may dissent.
* The cost was expensive, and we had no enough human resource to carry on this project.
* There were too many English corners. Another one was unnecessary. The facts I made use:
* Our dean approved this proposal.
* Our partner was willing to provide financial assistantship. And our members volunteered to design the details of the plan and implement it.
* The poll showed that the current English corners did not meet the students’ requirement and lacked uniqueness. The result: Others were convinced and we founded the English Garden successfully.
5、Give an example of how you worked effectively with people to accomplish an important result. (請(qǐng)你舉1個(gè)例子，說(shuō)明在完成1項(xiàng)重要任務(wù)時(shí)，你是怎樣和他人進(jìn)行有效合作的。)
Background: In the military training, we hold a Military Songs Competition.
Working procedure:
Design: I cooperated with my colleagues to figure out the climax of the performance, the musical accompaniment of the songs and the whole arrangement of the narrative poem.
Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect.
On stage: I reminded my fellows with gestures and eye expressions. Also, we coped with an emergency coherently.
The result: Our military team won the second prize in this competition.
6、Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project. (請(qǐng)你舉1個(gè)例子，說(shuō)明你的1個(gè)有創(chuàng)意的建議曾經(jīng)對(duì)1項(xiàng)計(jì)劃的成功起到了重要的作用。)
Activity: To hold the perspective Entrepreneur Contest.
The innovative idea I produced: To simulate a board meeting of a company, in which our candidates debated the feasibility of selling modern fitness equipment according to the market information they collected.
The result: The contest was hold based on my proposal.
7、provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities.(請(qǐng)你舉1個(gè)具體的例子，說(shuō)明你是怎樣對(duì)你所處的環(huán)境進(jìn)行1個(gè)評(píng)估，并且能將注意力集中于最重要的事情上以便獲得你所期望的結(jié)果。)
Background: On one morning when our promotion month first began, I found that the inventories in some department stores were not adequate.
My assessment of the situation: The four promoting stores were not very far from each other, and the time they opened was not the same. It was possible to fetch some stock from another store and made up for it later.
The priorities: To satisfy the stocking demand of the store, which had the largest number of customers.
8、provide an example of how you acquired technical skills and converted them to practical application. (請(qǐng)你舉1個(gè)具體的例子，說(shuō)明你是怎樣學(xué)習(xí)1門(mén)技術(shù)并且怎樣將它用于實(shí)際工作中。)
Background: In the investigation of customers’ opinions about the taste of a new kind of beer, I found that the questionnaire form was out of date and limited the freedom of the responders’ choices.
Technical skills: The scientific arrangement of questionnaire form
The result: With the help the converted form, our company obtained more objective and effective information..
根據(jù)以上幾個(gè)問(wèn)題，面試時(shí)每一位面試官當(dāng)場(chǎng)在各自的“面試評(píng)估表”上打分。打分分為3等：
1—2分(能力不足，不符合職位要求、缺乏技巧，能力及知識(shí))
3—5分(普通至超乎一般水準(zhǔn);符合職位要求;技巧、能力及知識(shí)水平良好)
6—8分(杰出應(yīng)聘者，超乎職位要求;技巧、能力及知識(shí)水平出眾)。
具體項(xiàng)目評(píng)分包括說(shuō)服力/毅力評(píng)分、組織/計(jì)劃能力評(píng)分、群體合作能力評(píng)分等項(xiàng)目評(píng)分。在“面試評(píng)估表”的最后1頁(yè)有1項(xiàng)“是否推薦欄”，有3個(gè)結(jié)論供面試官選擇：拒絕、待選、接納。在寶潔公司的招聘體制下，聘用1個(gè)人，須經(jīng)所有面試經(jīng)理一致通過(guò)方可。若是幾位面試經(jīng)理一起面試應(yīng)聘人，在集體討論之后，最后的評(píng)估多采取1票否決制。任何1位面試官選擇了“拒絕”，該生都將從面試程序中被淘汰。
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